I am reminded of a powerful sales tool – Pain to Vision Questioning.
In “Solution Selling”, Creating Buyers in Difficult Selling Markets, Michael T. Bosworth offers a solution selling process “to take the guesswork out of difficult-to-sell, intangible products and services”.
Pain to vision questioning or the “Vision Creation Prompter”, offers a series of questioning perspectives to really understand and diagnose a clients challenges, issues and needs. To further advance the dialogue, one then needs to expore the impact to the client, the client’s business, or work team, should the problem not be resolved – really digging into monetary, time and other ancillary costs.
From there, it is time to work with your client to expand the imagination – visualizing what success would look like – visualizing the positive impact your capabilities could have in the situation. The goal is to lead the client to a vision of a solution – gaining agreement on what this could be, what action needs to be taken, by whom and at what time.
- Diagnose – anxiety questions
- Exploration – capability questions
- Visualization – Vision of a solution
There are good examples to draw from in each of these areas. For me, it is completely intuitive. A necessary model to work from when products or services are intangible and have long selling cycles.
More on this at another time. Good Selling!